Terms and Conditions

• A non-refundable booking amount per person is required at the time of booking confirmation
• Remaining INR balance must be paid as per the payment schedule communicated by the company
• Entire foreign currency component, if applicable, must be cleared prior to departure
• Cancellation charges will apply as per company policy, airline regulations, hotel policies, and safari operator rules
• Cancellation 45 days prior to departure: 50% of the total amount will be refunded
• Cancellation 30 days prior to departure: No amount will be refunded
• Hotel, lodge, and safari camp check-in time is generally 1400 hrs and check-out time is 1200 hrs. Timings may vary depending on property policies
• Child age between 2–11 years will be considered as a child. Above 11 years will be treated as an adult
• All package rates and availability are subject to change at the time of booking
• The company reserves the right to change hotels, safari lodges, camps, internal flights, sightseeing tours, game drives, or itinerary with similar standards in unavoidable circumstances
• No refund will be provided for any unutilized services such as accommodation, meals, park entries, game drives, sightseeing, transportation, or internal transfers
• Guests must immediately report any issues during the tour for prompt resolution. Complaints after completion of the tour may not be entertained
• Visa approval or rejection is solely at the discretion of the respective embassy, consulate, or immigration authority
• The company is not responsible for delays, missed services, or itinerary changes due to flight delays, weather conditions, wildlife movement, road conditions, government regulations, strikes, natural calamities, or unforeseen circumstances
• Safari sightings are dependent on wildlife movement and natural conditions. Animal sightings cannot be guaranteed
• Package cost may change due to fluctuations in airline fares, park fees, conservation fees, fuel surcharges, government taxes, tourism levies, or foreign exchange rates
• Travel insurance for senior citizens may incur additional charges and guests are strongly advised to carry comprehensive travel insurance
• All safari activities, game drives, national park visits, boat safaris, and excursions are subject to weather conditions, operational availability, and local authority regulations
• Guests must comply with all wildlife reserve, national park, and conservation area regulations throughout the tour
• Any personal expenses such as laundry, beverages, telephone charges, porterage, optional excursions, tips, and additional meals are not included unless specifically mentioned
• Guests are responsible for carrying valid travel documents including passport, visa, travel insurance, vaccination certificates (if required), permits, and identification proof throughout the tour
• Baggage allowances for internal safari flights may be restricted and passengers may be required to use soft luggage as per airline regulations
• The company is not responsible for excess baggage charges levied by airlines or local carriers
• For complete booking policies, refer to Alps Tourist Services Terms & Conditions